We may collect the following types of information:
Provided when you place an order, contact us, or subscribe to updates, such as:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party gateways)
When you browse our website, we may collect:
IP address
Device information
Browser type
Pages visited
Time spent on the website
Cookies and tracking data
If you request a custom creation, we may collect additional design preferences, reference images, or instructions you voluntarily provide.
We use your information to:
Process and deliver your orders
Provide customer support and respond to inquiries
Send order updates and notifications
Improve website performance and user experience
Customize your browsing experience
Send newsletters or promotions (only if you opt-in)
Prevent fraud or unauthorized transactions
We take your security seriously.
Our website uses:
SSL encryption
Secure payment gateways
Restricted data access
Regular security audits
Your personal information is never sold, shared, or traded with third parties for marketing purposes.
Your data may only be shared with trusted third parties for essential functions:
Courier / Delivery partners (to ship your order)
Payment processors (for secure payments)
Website hosting providers (to maintain our site functionality)
These partners are required to protect your information and use it only for the services they provide.
Our website uses cookies to:
Improve site performance
Remember your preferences
Analyze visitor behavior
Provide a smoother shopping experience
You can disable cookies in your browser settings, but some features may not work properly.
If you subscribe to our newsletter or updates:
We may send you new collection releases, offers, or announcements.
You can unsubscribe anytime using the link in the email.
We never send unsolicited messages.
Our website is not intended for children under 13 years old.
We do not knowingly collect personal information from minors.
Depending on your location, you may have the right to:
Access your personal information
Request updates or corrections
Request deletion of your data
Withdraw consent for marketing
Ask for a copy of the information we hold about you
To exercise these rights, contact us via the details below.
Our website may include links to external sites.
We are not responsible for the content, privacy practices, or security of third-party websites.
We may update this Privacy Policy at any time.
The updated version will always be posted on this page with the latest date.
If you have any questions or requests regarding this Privacy Policy:
📧 Email: support@benhawkinscreations.com
📱 WhatsApp: (Add your number here)
🌐 Website: www.benhawkinscreations.com